Essay on conflict resolution in the workplace

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Essay on conflict resolution in the workplace

Mike and John are both different ages and stages of their career and have personalities creating conflict potential. They also have different communications styles that could have led to poor communication causing conflict. Finally they do the same job therefore there is a possibility of workplace competition causing conflict.

Although the most obvious sign of the conflict is the argument between the colleagues there may have been signs before this.

Unfortunately there is not enough background information given about the history, however it could be speculated that someone could have left the role before John and therefore was unhappy in their role and relationships at work.

Would hope as a manager I would have been able to identify and resolve this conflict before it got to this stage. We will write a custom essay sample on Conflict Resolution Order now More Essay Examples on However the role might also be new, if this is the case Mike might be used to working on his own and therefore might feel he does not need any help.

Essay on conflict resolution in the workplace

This could have included a meeting that turns into a stand-off or angry emails to each other. However due to Mikes personality the conflict could have been harder to discover — for example, Mike have withdrawn from contact with John however from John perspective this is normal behavior from Mike.

Any change from normal behavior could be a sign of conflict or an issue therefore I would consider this as a sign. The cost of this conflict might already be taking place through a loss f productively, motivation and them not willing to work for each other.

Dealing with employee conflict in a timely manner is important to maintaining a healthy work environment preventing the situation getting worse resulting in staff sickness or even one member of staff leaving. By spotting signs of conflict early, you have a better chance of identifying the cause, reaching an agreement, resolving the conflict.

It is important to deal with the situation rather than the person, be a calming presence and that you try to build mutual respect and understanding teen Mike and John.

Being courteous to each of them and remain constructive. Sometimes it might be better to speak to them individually to get the facts before exploring the options together and negotiate how they are to work together.

My role would be to Restate, paraphrase, summarize. It is important look at the circumstances, and think about the style that may be appropriate.

Then use a process to resolve the conflict. The Thomas-Killing Conflict Resolution model could be used to do this.

This approach is unlikely to be effective for John to use because it is a power-oriented mode where John holds no rank.

Workplace Conflict | Beyond Intractability

However it is an approach that I could take as a middle manager with supervision responsibilities. This is not an approach I would initially take, but could do if other methods fail. The other approach could be to be accommodating, the individual neglects his own concerns to satisfy the concerns of the other person.

If any of the party did this it is not likely to resolve the issue. The accommodating party might feel the situation has not been dealt with and the conflict still remain. Mike had been Avoiding the issue for a while which had caused anger to build up and the argument to erupt.

If I took the same approach due to the differences n value and personalities they are not likely to resolve the issue themselves and the problem is not likely to go away. A more appropriate approach might be to collaborate to work with others to find a solution that fully satisfies their concerns.

For example if John arrives late John might agree to stay on later. The final option could be to compromise. For example an agreement might be made where John arriving 5 minutes late is not an issue, but John might agree not to arrive 20 minutes late.

Thus finding a middle ground. Having an open discussion with Mike and John might help identify other problems that need to e resolved, but also promote understanding and motivate them to work more efficiently. A workplace risk assessment is important to identify potential issues before they occur, who they will affect and identifying the level of risk and actions needed to reduce it.

The procedure involves completing an incident form and reporting the incident to my supervisor. Other polices that I would need to take into account is the discipline and grievance policy and workplace bullying policy.

Conflict resolution Essay After comparing and contrasting the views of the participant and mine, I conclude the following assumptions: There is not of much difference in the responses received from both the answer sets - Conflict resolution Essay introduction.Conflict Management and Resolution in the Workplace General Purpose: To inform Specific purpose: To inform my audience about conflict in the workplace.

Thesis Statement: Conflict is a common occurrence in the workplace, but there are steps one can take to manage conflict. This essay therefore, explores a specific conflict between employees in the same workplace, its analysis, and possible resolution.

Wilmot and Hocker () describe conflict as a struggle between two or more people, which emanates from incompatibility between the parties. Workplace Conflict and Resolution Essay.

Categories. Free Essays; Tags. Abstraction Conflicts in the workplace is a uninterrupted issue throughout every workplace environment. Conflict in the workplace largely involves organisational struggle which is demonstrated when a brotherhood and direction difference over contracts or direction and.

Workplace Conflict and Resolution Essay Example | Graduateway

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Essay: Workplace Conflict Resolution Abstract This paper intends to look at the causes of conflict in the workplace and the effects that it can have on the employers, employees, and the organization as a whole. This essay describes what conflict is and the types of conflict that are common in the workplace.

The essay offers a conflict management policy for an organization and it provides procedures for conflict resolution.

conflict resolution at the workplace. | | Demandpapers